Bolton Tax Accountants, operated by Genko Ltd (Company No. 11793076), is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following personal data:
- Identity Information: Name, date of birth, title
- Contact Information: Address, email, phone number
- Financial Information: Bank account details, income, tax records, accounting documents
- Technical Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on our website, clicks, and interactions
- Marketing Data: Preferences regarding communications and newsletters
We collect this information:
- When you contact us via email, phone, or website forms
- When you use our accounting or advisory services
- Through cookies and analytics on our website
2. How We Use Your Information
Your personal data is used for the following purposes:
- To provide professional accounting, tax, and advisory services
- To prepare and submit tax returns and other financial filings
- To respond to inquiries and provide support
- To maintain accurate records for compliance with legal and regulatory obligations
- To send newsletters, updates, or marketing communications (where consent has been given)
- To improve our website, services, and client experience
We will only use your data for purposes consistent with the service we provide and in compliance with UK data protection laws.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity: To provide accounting and tax services you have requested
- Legal obligation: To comply with HMRC and other regulatory requirements
- Legitimate interests: To manage and improve our business operations and communications
- Consent: For marketing and newsletter communications
4. Sharing Your Information
We may share your personal data with:
- HMRC, Companies House, or other government authorities as required by law
- Professional advisors, auditors, or insurers where necessary for compliance
- IT service providers and software providers to facilitate our services
- Third parties where required by law or regulation
We do not sell or rent your personal data to third parties.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes or enforce agreements
Financial records and tax documents are retained in accordance with UK HMRC and accounting regulations.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of personal data where applicable
- Restrict processing of your personal data
- Object to processing for marketing purposes
- Request a copy of your data in a portable format
To exercise your rights, please contact us at info@boltontax.co.uk or 0161 5110 220.
7. Data Security
We implement appropriate technical and organisational measures to protect your data from:
- Accidental or unlawful destruction
- Loss or alteration
- Unauthorized disclosure or access
Access to your personal data is restricted to authorised staff and service providers who require it for legitimate business purposes.
8. Cookies and Website Tracking
Our website uses cookies and analytics tools to enhance user experience, monitor traffic, and improve performance. Cookies do not collect personal financial information. You can manage cookie preferences through your browser settings.
9. Marketing Communications
We may send you marketing communications about our services if you have opted in. You can unsubscribe at any time by following the unsubscribe link in emails or contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date. We encourage you to review it periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Bolton Tax Accountants
Genko Ltd (Company No. 11793076)
6th Floor, 120 Bark Street, Bolton, BL1 2AX
📧 info@boltontax.co.uk
📞 0161 5110 220
Who we are
Suggested text: Our website address is: https://boltontax.co.uk.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.